bet17's Privacy Policy
Your personal information is of the utmost importance to us. A complete description of how bet17 collects, stores, and uses your information is provided here.
1 Introduction & Scope
bet17 is a trusted online gaming platform operating for users in Bangladesh. This Privacy Policy ("Policy") describes how the personal information you provide while using the bet17 website (bet17.bar) is collected, processed, stored, and kept secure.
By creating or continuing to use an account on our platform, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy applies to all users — both registered members and guest browsers. We reserve the right to update this Policy at any time, and a notice will be posted on the platform when changes are made.
2 Information We Collect
bet17 collects various types of information in order to provide its services. A detailed breakdown of that information is provided below.
Personal Identity Information
Information you provide at the time of account registration, such as:
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial Information
Information required to process deposit and withdrawal transactions:
- Payment method details (bKash, Nagad, Rocket, Upay)
- Bank account details (if applicable)
- Transaction history and receipts
Technical Information
Information collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system
- Page visit logs and session duration
Gaming Activity Information
Information relating to your activity on the platform:
- Betting history and results
- Preferred games and betting types
- Bonus and promotion usage details
- Account balance and transaction summary
3 Purpose of Using Information
bet17 uses your information only for the following legitimate purposes:
4 Cookies & Tracking Technologies
bet17 uses cookies and similar technologies to ensure the smooth operation of the platform and to improve your experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Essential for the platform's core functionality — login sessions, security tokens, and balance display.
- Functional Cookies: To remember your preferences and settings (language, interface theme, etc.).
- Analytics Cookies: To analyze site traffic and user behavior in order to improve our services.
- Security Cookies: To detect and prevent fraudulent activity.
You can disable cookies by changing your browser settings. However, doing so may cause some important features of the platform to stop working properly.
5 Information Sharing & Third Parties
bet17 never sells your personal information to third parties. However, limited information may be shared in the following circumstances:
Payment Service Providers
The minimum necessary information is shared to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers follow their own privacy policies.
Legal Obligations
Information may be disclosed on the basis of a court order, government directive, or a lawful request from a law enforcement agency.
Technology Service Providers
Trusted service partners who assist in operating the platform — such as server hosting, cybersecurity, and game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) — may access information only where necessary.
Emergency Situations
Relevant information may be disclosed to protect your safety or that of others, or in connection with an investigation into suspected illegal activity.
6 Data Protection & Security Measures
bet17 uses industry-standard security technology to protect your information. Our key security measures are:
However, no method on the internet is 100% secure. We strive to ensure the highest level of protection, but bet17 will not be held liable for any unforeseen security incident if the user's own password or device is left unsecured.
7 Data Retention Period
bet17 retains your information only for as long as necessary or as required by legal obligations:
- Active Account Information: Complete information is retained for as long as the account remains active.
- After Account Closure: Financial records and transaction history are retained for a set period as required by law.
- Log Files & Technical Data: Kept for a limited period as needed for system operations and security.
- Marketing Communications: Will be stopped immediately upon withdrawal of your consent.
If you wish to close your account, please contact our support team. Requests to delete information will be acted on as quickly as possible, except where legal obligations prevent this.
8 Your Rights & Controls
As a bet17 user, you have the following rights over your personal information:
Right to Access
You can request to know what information we hold about you.
Right to Correction
If any of your information is incorrect, you can request that it be corrected or updated.
Right to Deletion
You have the right to request that your information be deleted, provided there is no legal obligation to retain it.
Data Portability
You can request a copy of your information or ask for it to be transferred elsewhere.
Right to Object to Processing
You have the right to object to the processing of your information on specific grounds.
Opt Out of Marketing
You have the right to opt out of promotional communications at any time.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
9 Protection of Minors
bet17 is a gaming platform operated exclusively for users aged 21 and above. We do not collect information from minors and have no intention of doing so.
If we are informed that a minor has created an account on our platform, that account and all associated information will be deleted immediately.
If you believe a minor is using our platform, please notify our support team. This protection policy, applicable to users aged 21 and above, is a key part of our responsible gaming commitment.
10 Policy Changes & Updates
bet17 reserves the right to change or update this Privacy Policy when necessary. In the event of changes, the following steps will be taken:
- The updated policy will be published on the platform.
- For significant changes, registered users may be notified by email.
- The date of the change will be noted in the document.
If you continue to use the platform after changes are made, you will be considered to have consented to the updated policy. It is therefore recommended that you review this page from time to time.
11 Contact Us
We are ready to assist with any privacy-related questions
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team.
Our support team provides assistance in both Bengali and English.